Social Media Manager

Job title: Social Media Manager

Company: The Social Element

Job summary: Full time/ Fully Remote

Are you an experienced social networks specialist with management experience?

Can you assist customers via the most recent TikTok and also Instagram fads?

Do you want constructing human links with customers on social?

If so, proceed checking out!

We are The Social Element – an area where everybody has a voice. Diverse in our makeup and also comprehensive in our reasoning; this has actually been that we are from the beginning. We aim to develop an area where everybody is well known and also has the possibility to radiate. We really feel all set and also fired up to bring our entire selves to function. #genuinehumanconnections

Our top emphasis is to aid brand names develop real human links with their customers. We companion with our customers to locate service remedies via human communications driven by information and also understandings. We make use of understandings to create technique, after that implement throughout all locations of social, consisting of area administration, paying attention, material, reporting, and also situation administration.

We are presently searching for a Social Media Manager to join our group in North America that will certainly be reporting to the Senior Social Media Manager.

As a Social Media Manager, you are a specialist in just how to utilize social networks to make it possible for brand names to develop neighborhoods via real human links with their customers in order to fulfill their service purposes. You will certainly manage a group of Social Media Specialists that aim to understand even more concerning your customers’ social neighborhoods than they do. You’ll team up with our Strategy, Insights and also Commercial groups to share discoverings from the neighborhoods and also bring social approaches to life.

As a relied on companion of your customers, you’ll come to be an expansion of their group – taking their social technique, purposes, design, and also intonation, and also equating approaches right into efficient area involvement procedures. As a leader of your groups involving with our customers’ customers, you’ll have the ability to show just how to do this wonderfully – mentoring, mentoring and also educating them to involve as the brand name with self-confidence and also panache.

***This is a full-time and also 100% remote duty, so you can be situated throughoutNorth America ***

What you’ll do

  • Provide advice and also critical recommendations to customers on just how to ideal usage social networks to reach their objectives
  • Develop and also preserve involvement playbooks, TOV standards, involvement procedures, and also feedback collections
  • Create customer records highlighting material and also involvement efficiency, as well as likewise give input for Strategy and also Insights coverage
  • Strive to understand even more concerning the customers’ social neighborhoods than they do
  • Be aggressive in taking care of the customers’ social neighborhoods by retailing victories and also maintaining the customers notified of any kind of trending discussions or concerns
  • Stay in addition to social networks fads throughout systems and also make trending material referrals to customers and also interior material production groups
  • Manage employee consisting of recruiting, onboarding, training, and also creating
  • Ensure high quality, and also give responses to job employee on just how to regularly enhance customer feedbacks
  • Deliver group training on brand name purposes, design, and also intonation
  • Create brand-new procedures and also train group to bring approaches to life

Manage material schedules, manage duplicate growth for social, create social networks articles, and also manage and also aid with posting material


About you

  • Excellent interaction and also connection structure abilities with both interior stakeholders and also customers
  • Outstanding innovative writing and also checking abilities
  • Confident and also tried and tested administration abilities and also experience to obtain the most effective out of groups
  • Exceptional creative thinking and also narration capacity with an enthusiasm for words
  • Strong analytic abilities and also a flair for maximizing procedures based upon ever before- transforming social landscape
  • Excellent business and also time administration abilities
  • Working expertise of establishing KPIs and also determining material and also involvement efficiency
  • In- deepness expertise of system abilities (ex lover. TikTok, Facebook, Instagram) including their neighborhoods and also material posting abilities
  • Strong interest to constantly remain on top of arising social networks fads
  • Passionate social networks customer with a rate of interest and also interest in web society
  • Experience with Sprinklr and also Sprout are an and also
  • Knowledge of paid media administration, influencer administration, or various other social networks solutions an and also

What you require for this duty ✅

  • Commercial, area and also social networks administration experience either client-side or firm
  • Previous experience handling and also leading a group
  • Extensive expertise of social networks target markets, devices, and also abilities. Sprinklr and also Sprout experience are liked.
  • Expertise in social systems from long-lasting (ex lover. Facebook, Instagram) to brand-new and also arising social networks systems (ex lover. TikTok) to neighborhoods (ex lover. Discord)
  • Extensive expertise of social networks ideal techniques for area involvement
  • Previous experience in innovative copywriting and also modifying on social interactions
  • Experience of creating and also implementation of social networks strategies
  • Experience of producing and/or supplying client-facing and also interior records and also discussions

IT Policy

We run a BYOD (Bring Your Own Device) Policy which indicates to accomplish this job, your computer will certainly require to fulfill the list below demands:

  • Operating system Windows 10 64bits or greater/ MAC OS X variation 10.15 (Catalina) or greater. We do not sustain Windows 8 or older/ MacOS Mojave or older.
  • i5 7th generation or faster 64-bit (x64) cpu
  • At the very least 8GB RAM Internet rate is 10Mbps download/ 1Mbps upload (40Mbps download and install/ 2Mbps upload is suggested)
  • 40 GB offered HDD (SSD is suggested)
  • A Webcam and also headset (made use of for interior functions)
  • Android or iphone gadget for 2FA
  • Chromebook & Linux not suitable

Please Note: It is important to have all IT demands to get the procedure and also IT plan.


What you’ll obtain

  • 100% Remote working
  • 33 days of vacation (consisting of the national holiday) Increasing with size of solution as much as an optimum of 36 days PTO.
  • Birthday off
  • Annual Occasion Day off for a vital occasion (such as assisting a brand-new pet dog work out, your wedding celebration or relocating house)
  • 1 Volunteer day of rest
  • Paid Sick pause
  • ⚕Group Insurance Medical prepares with charitable company payment, consisting of one strategy that is company covered
  • Dental and also Vision strategies
  • FSA & HSA Options, with company payment to HSA on pick strategies
  • 401k with company matching
  • Employer Paid Long-Term/Short-Term Disability
  • Enhanced family members pleasant plans
  • Career Break:After 1 year’s solution, can take in between 4 weeks and also 1 year unsettled leave.
  • ⚕ Wellbeing Support
  • Flexible Fridays (Working half day)

Being component of an organisation where you can really include worth and also be acknowledged for it.

Our Diversity, Equality & Inclusion Commitment

We are pleased to be an Equal Opportunity company. Our employment procedure is reasonable, clear and also based upon quality, ability and also experience pertaining to the duty. We welcome applications from varied and also under-represented teams no matter their history.

We worth having different thinkers that bring numerous experiences and also perspectives to the table atThe Social Element We highly motivate participants of underrepresented teams to use.

We understand the self-confidence void and also charlatan disorder can obstruct of conference stunning prospects, so please if you believe you have what it takes, we motivate you to still use– we would certainly like to learn through you!.

Expected income:.

Location: Jacksonville, FL.

Job day: Mon, 10 Oct 2022 07:56:27 GMT.

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